Ray Catena Audi Freehold
Dealership Sales Review
I have bought luxury cars before, but never have I been treated with such respect and catered to with such detail as I was at Ray Catena Freehold. I met with Matthew Seuffert to discuss purchasing an Audi A3. He was readily available to answer all of my questions, even after I left the dealership. Matt came in to work on a day he was off, in the middle of a snowstorm, simply because the timing was convenient for me. That is truly what sold me on not only buying the A3, but buying from Matt and Ray Catena. When I picked up my brand new car I was greeted with congratulatory remarks from the entire staff. This put a smile on my face from ear to ear. Ray Catena concentrates on every detail, even down to Matt presenting me with a giffbag of items thanking me for my purchase. Matt followed up with me that day to make sure my new car was exactly what I wanted. I am confident that Matt would be there to answer any questions I had in the future involving the car, which is extremely comforting. I was even extremely impressed by the kindness I received while bringing my car in for its first car wash! The gentlemen took care of everything with smiles on their faces. I am absolutely blown away by this level of service. I came in to buy a new car, but thanks to Matt Seuffert and Ray Catena, I received much more than a vehicle. I received an entire experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes