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Fred Beans Toyota of Flemington


174 Rte 202 N, Flemington, NJ 08822 (map)
Today 9:00 AM - 9:00 PM
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Dealership Sales Review

2.3 out of 5 starssales Rating
Still Having hard time collecting my deposit after cancellation
Written by edmundsbas on 01/17/2008

First, let me tell you that this is not a bogus story from a competitor to this dealer. I've waited roughly 20 days after my experience (not finished yet) to write this review. I wanted a Toyota Camry 2008 model so I went to Route One Auto mall(Sansone). Their MSRP with fully loaded Camry was just over $32000 but I managed to bargain and get the price down to $ 31500 out of the door deal. I wanted a certain color but they didn't have it yet they agreed to locate on in 8 business days (which they did and I drive new Camry now). Since I had a car to trade, I went for more shopping with that number in my mind ($31500). Since James Toyota was the preferred dealer on Edmunds.com, I drove about 40 miles to Flemington after initial appointment. They were very friendly met the sales person who was very friendly and we sat down after a test ride. Their price (MSRP) for the same car I wanted with all the options reached around $ 33000 but when I told them about the number I got from the other dealer they agreed to give me the vehicle for $31000.00 (out of the door not MSRP). So I put down a deposit of $500 which they immediately rang. I also got the number for the car I had yet I didn't take it with me to show them. I had to go to the other dealership to cancel the order I had so I went there the next day and they matched James Toyota number but gave a better deal for my car. I again took my car to James Toyota to get the actual trade in value and they didn't beat the previous one. So I decided to go with Route One Auto mall. I called the sales person and informed the decision and then he showed the true colors. He was quite dismissive and unfriendly. I asked him to credit $500 they charged as deposit and sent a mail too. Now for last two weeks or so I keep calling them for my deposit yet they haven't credited it. They keep repeating that they would credit. I even spoke to the supervisor of sales but no result. I'm glad now that I went with route 1 Auto mall instead of James Toyota after their treatment. I still need to get my $500 back.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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firehouse46 on 12/06/2010
From this dealer? They are an Edmunds 'premier dealer' whatever that is supposed to provide buyres. Is that something they earned or just something they bought from Edmunds? Looks like you and I have both had bad experiences there. Too bad you have to fight to get your money back.
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