Fred Beans Toyota of Flemington
Dealership Sales Review
First, let me tell you that this is not a bogus story from a competitor to this dealer. I've waited roughly 20 days after my experience (not finished yet) to write this review. I wanted a Toyota Camry 2008 model so I went to Route One Auto mall(Sansone). Their MSRP with fully loaded Camry was just over $32000 but I managed to bargain and get the price down to $ 31500 out of the door deal. I wanted a certain color but they didn't have it yet they agreed to locate on in 8 business days (which they did and I drive new Camry now). Since I had a car to trade, I went for more shopping with that number in my mind ($31500). Since James Toyota was the preferred dealer on Edmunds.com, I drove about 40 miles to Flemington after initial appointment. They were very friendly met the sales person who was very friendly and we sat down after a test ride. Their price (MSRP) for the same car I wanted with all the options reached around $ 33000 but when I told them about the number I got from the other dealer they agreed to give me the vehicle for $31000.00 (out of the door not MSRP). So I put down a deposit of $500 which they immediately rang. I also got the number for the car I had yet I didn't take it with me to show them. I had to go to the other dealership to cancel the order I had so I went there the next day and they matched James Toyota number but gave a better deal for my car. I again took my car to James Toyota to get the actual trade in value and they didn't beat the previous one. So I decided to go with Route One Auto mall. I called the sales person and informed the decision and then he showed the true colors. He was quite dismissive and unfriendly. I asked him to credit $500 they charged as deposit and sent a mail too. Now for last two weeks or so I keep calling them for my deposit yet they haven't credited it. They keep repeating that they would credit. I even spoke to the supervisor of sales but no result. I'm glad now that I went with route 1 Auto mall instead of James Toyota after their treatment. I still need to get my $500 back.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No