Your Privacy

By accessing this website, you acknowledge that Edmunds and its third-party business partners may use cookies, pixels, and similar technologies to collect information about you and your interactions with the website as described in our Privacy Statement; and you agree that your use of the website is subject to our Visitor Agreement.
Skip to main content

INFINITI of Englewood


60 Rockwood Pl, Englewood, NJ 07631 (map)
Today closed
Sales Rating

Be the first to write a review.

Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Dealer’s negligence caused financial nightmare for us
Written by Gofman32 on 03/13/2015
updated 04/23/2015

I ‘ve met with sales manager Taz at the beginning of the February 2015 in the dealership to discuss a problem my wife got because of the obvious negligence from the dealer. Briefly the dealership allowed our relative to terminate existing lease for FX and open another lease for JX for my wife’s name without her being present or even knowing about it. It’s ridiculous case. No one can get $50 from bank teller without ID however the dealership let another person get $50,000 car for my wife’s name even without asking person’s ID. We know for sure that our relative didn’t use any fake ID. Dealer even didn’t ask for any ID. Thus, we don’t have a car but have financial obligation for this car. When I brought this issue to Taz he replied that we have no choice but to pay $700 a month lease for the car we even do not have or drive. He even refused to discuss further how the his dealership processed this lease for my wife’s name even without verifying who is who. He never returned any calls we left with secretary and his mail box was always full from angry customers. If you want to get in big financial trouble go to Infiniti of Englewood. Taz is the person that doesn’t care about you but only about making his commission. Look at the rating for this dealer on the Internet. It’s lower than 3. That’s how customers vote.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.