INFINITI of Englewood
Dealership Sales Review
I ve met with sales manager Taz at the beginning of the February 2015 in the dealership to discuss a problem my wife got because of the obvious negligence from the dealer. Briefly the dealership allowed our relative to terminate existing lease for FX and open another lease for JX for my wifes name without her being present or even knowing about it. Its ridiculous case. No one can get $50 from bank teller without ID however the dealership let another person get $50,000 car for my wifes name even without asking persons ID. We know for sure that our relative didnt use any fake ID. Dealer even didnt ask for any ID. Thus, we dont have a car but have financial obligation for this car. When I brought this issue to Taz he replied that we have no choice but to pay $700 a month lease for the car we even do not have or drive. He even refused to discuss further how the his dealership processed this lease for my wifes name even without verifying who is who. He never returned any calls we left with secretary and his mail box was always full from angry customers. If you want to get in big financial trouble go to Infiniti of Englewood. Taz is the person that doesnt care about you but only about making his commission. Look at the rating for this dealer on the Internet. Its lower than 3. Thats how customers vote.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No