INFINITI of Englewood
Dealership Sales Review
I was offered an early termination on my lease of a G37x. All conversations were by phone or email. I was assured that the new G37x had every feature as my current G37x. After I signed all the docs and we went to get the new car, the salesman said he forgot to tell me that a few things are not on the new car such as the built in hard drive to record all of my cd's. Very cool feature. Worse yet, the salesman George T. inspected the vehicle and said I was good to go. He never mentioned another inspection would be necessary. Thinking I was all set I accepted the lack of the hard drive and drove away. One week later I get a bill for over $1000 from Infiniti for damages. I contacted George T, my salesman, who denied everything. I spoke with the manager one time and he promised to call me back. They will not take my calls nor call me back. STAY AWAY as this dealer is dishonest and does not value their customers.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No