Open Road Honda

They're a not genuine and not trustworthy. They scheduled me for an appointment today and refused to take my vehicle for service after visiting them. My car was serviced by them few months ago and went on the same issue again since they've not properly done there work. They refused to service my vehicle today because i responded to the Honda Survey genuinely. Donna Scala (Service Advisor) don't know how to talk to the customers, they told me my vehicle is not welcomed , told me to take keys and walkout for the scheduled appointment...They do exactly opposite to the Honda's core principals.Totally disappointed with her the way she handled me. I waited for one hour to talk to the Service Manager to see if he could be of anyhelp. Finally the Neil Wood (Service Manager/Director) came after one hour and behaved in same way. The manager/director role is to address the issues, but he does exactly opposite and he's of no help. He said he can't have my vehicle inspected. They wasted my time. Totally not a good place if you want your vehicles to be serviced good. On the other hand, I had issue with the sales person. They took the deposit, ran the credit check and after a week, they started saying the car color is not available. Not a good place to shop the vehicles either Please think twice before going to this place. They don't even deserve a single star. Please report them to HONDA if you come across same issues to you.