Autosport Acura of Denville
Dealership Sales Review
To be avoided!!! I bought a new 2004 Acural TL from Denville Acura. I would rate my experience as bad due to the following incidents. - I was given a specific VIN number just a couple of days before the delivery of the vehicle and I did get the insurance, etc. when it was the day to pickup the car the sales guy told me that they made a mistake and prepped the wrong car but it was not a problem since it was the same exact specification expect it was a different VIN number. Not having any experience with the VIN stuff I didn't see much of a problem with this. Once I picked up the car and realized that the car I got from them has a VIN number like xxxxxx000240 as oppose to the one that was originally settled on which has a lot higher number. Upon further research I found out that these low VIN numbers are bad news due to the fact that, they are the initial releases of the model where number of problems are still not addressed on them as oppose to a later ones where based on the information from the earlier release, problems identified and fixed. When I went to the dealership to pickup my car I noticed that it was really dirty covered with dust and grime like it was sitting at the lot for months. When I complained about it they did a basic wiped down but it was quite annoying. Once I understood what they pulled with the VIN number the whole thing made sense but it was too late. Short of it, avoid it they are dishonest and will pull a quick switcheroo on you if yopu don't know the ins and outs.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes