Garden State Honda
Dealership Sales Review
I was in the market for a new Honda Fit Sport in a rare color. I visited most of the Honda dealers within 50 miles of Jersey City. All had terrible customer service, sparse inventory, opaque pricing, and pushy sales people. Despite all this, I finally left a deposit at another Honda dealer who kept changing the expected delivery date and who had added lots of nuisance fees to my invoice. Then I received an email from Tim Hlavenka at Garden State Honda asking if I was still looking for a car. I explained to him the nightmare I was having. He assured me that if I met with him he could treat me right. I am SO happy I did. Tim was very professional and courteous, and he offered me top dollar for my trade in, a lower price for the car, and removed almost all the extra fees. Even now that I have picked up the car, he is still following up with me to make sure I am continuing to have a good experience with my extra parts installations. I would recommend that anyone looking for a Honda go to him first and save yourself the headache of going anywhere else. Honda USA Corp., I hope you are reading this... you should have Tim teach the rest of your dealerships the proper way to treat a customer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes