BMW of Bloomfield

This dealership does not adhere to brand values nor care about a customer when issues arrive and to my belief are in breach. The culture from top down GM and of a parent company is unacceptable. Purchased a car in Nov of 2020 and the deal was miss handled ever which way including legal retaliation to my belief will be handled in court now. The GM has chosen not to work for an amicable resolution but enables to my belief ,this culture and invites lawsuits to occur against their public company instead of amicable resolutions. Poor service poor communication and they have received a 0 on bmw customer satisfaction survey. I would stay clear of this dealership to my belief shall you not want a headache and possible unethical business practices to my belief , if you want to feel some brand value of a customer relationship moving forward, stay clear. Very sad and poor management culture for customers last.