Lynnes Hyundai
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Dealership Service Review
service Rating
Worst Service Ever
Written byon 05/03/2023
Worst service ever experienced. Total lack of respect with customer. My car arrived for service in a Thursday and they said it would be ready on Monday . In summary , they kept postponing every week and my car stayed there for almost 30 days . When you call, they mostly will not answer . Stay away from this location.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Jackie Mattaliano on 05/08/2023
Dealer Response
Fabricio, I'm so sorry to hear that your maintenance experience took longer than anticipated and that you did not receive the top-quality customer care we pride ourselves on. We expect more for our valued guests, and I will be sure to discuss your feedback with my team to ensure we are providing timely and responsive service. I'd like to step in to make certain that your concerns have been addressed and that your vehicle has been returned to you. I will take a look for your contact information, but, in the event I cannot reach you, I have listed my email below. Thank you, Dave Nash - Service Manager - dnash@lynnes.com
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