Lynnes Hyundai
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Awful dealership
Written by 01/22/2024
onGeorge Chen sold me a broken car that took me a full week of phone calls to anyone and everyone at the dealership for anybody to make right. Once I finally got the car fixed I received a monthly bill for the car I had traded in and after multiple emails and phone calls and messages I have still not heard back. The women who answer the phone pay no attention and half the time leave you on hold or connect you to the wrong department, this salesman did absolutely nothing for me the second after I bought the car, I tried to reach the general manager multiple times with no success. Overall a very bad experience
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
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Lynnes Hyundai on 01/23/2024
Dealer Response
I'm sorry to read about your experience, Maura. It's important that our customers feel heard and valued, so it's disappointing to learn we've missed the mark in this instance. I understand how frustrating these issues can be and would like a chance to make things right for you. Please reach out at your earliest convenience so we can discuss further details of what happened here. Thank you, Craig Van Baulen - Sales Manager - 973-743-5100
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