Nashua Hyundai

I purchased a new Sonata. After finalizing sale I was told they could not give me the car because they did not have the Certificate of Origin. Can't register or get plates in MA without it. They did not think about looking for the title for 4 1/2 days. On the 7th day of being without a car to get to work, and Jay Taylor not returning my voicemails, Nate Green called and said title was lost by UPS that day. I asked him to cancel the sale. He refused and told me I'd have to wait as long as it took. I asked for the name of his superior that I could speak with. He refused to give me that info. Then he HUNG UP on me The General Sales Manager hung up on me. Once they took my money, I was no longer important to them. I got the car on day 8, but that does not negate the fact that bully tactics used against an older female are not a character trait to be proud of. Shame on you. That sale should have been cancelled.