Skip to main content

Quirk Chevrolet of Manchester


1250 S Willow St, Manchester, NH 03103 (map)
Today 9:00 AM - 9:00 PM
Sales Rating

Be the first to write a review.

Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Poor customer service
Written by bartdaol on 05/20/2018

We bought a Chevy Silverado. Once the truck was purchased, the salesman wasn’t interested in showing us the features like Apple Car Play, so we waited until we got home. The USB ports didn’t work, so the Apple Car Play didn’t work. I called the next day and was told to try other cords—I did to no avail. I brought the truck back to Quirk for service. I live over an hour from Quirk. They had to order a part, and the truck was “pulled apart”, so they insisted I take a rental car completely free to me. My truck was not ready until the end of the next day. I literally drove their car to my home and back. I picked up my truck, and went home. I received my credit card bill a few weeks later, and they charged me $15 for gas on the rental! I called to complain TWICE and was told a service manager would call back. I’m still waiting... I hope that $15 and change was worth it. I WILL NEVER BUY OR SERVICE MY VEHICLE AT QUIRK’S AGAIN!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
dealerreply on 05/22/2018
Dealer Response
Thank you for alerting us of this issue. We would like to assure you that we never intend to do anything to upset our customers, however, if you are willing to contact us at your convenience, we would be more than happy to further discuss the issue and move forward in a positive direction. Sincerely, Quirk Buick GMC Team
Report