Unique Ford
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Stay Away!
Written byon 12/10/2023
Do yourself a favor and stay way away from the service department at Unique Ford. The service manager named Bill can not be trusted and is not a man of his word! Contacted the general manager Heather this evening and explained my experiences with the service manager over the past two months. She offered an incentive on future service but I told her that would by no way correct how I was treated and would never step inside Unique Ford again! The one star rating should really be zero stars!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No