Lithia Reno Subaru
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Dealership Service Review
service Rating
Great Customer Service - Wow!
Written byon 09/30/2017
The service writer and master tech didn't want to make me wait and fixed the car immediately. Not only that, after the Service writer noticed it, the Master Tech fixed a problem with my door trim I was unaware of, and...at not charge. They really do care. And they should be recognized as exactly what the person that created customer satisfaction as a marketing tool had in mind! They are glowing examples of what Service is all about! David
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes