Champion Chevrolet
Dealership Sales Review
Long story, Saw a 2009 Cobalt SS on the lot and wanted it. Vic and Julio, extremley pleasant salesmen to deal with. My license was expired so I could not test drive it. Vic asked me to renew the license and please come back. I went back and the car wasn't there, they thought it was in the body shop. Went back a few more times. Car was finally back, not at body shop, but at auction. The car experienced minor body damage at the lot. Vic and Julio bending over backwards to keep me coming back. I went in on a Friday night and asked twice for Vic or Julio, Rich said he could help me and that the other 2 weren't in. I asked if they got credit for the sale and Rich said nothing, I asked again and a sales mangager overheard me and said they would get the credit. Rich didn't seem to like this at all. It was an unpleasant evening for me as Rich and his sales manager, the dark haired Hawaiian guy tried to give me nothing for my trade in and tried their best to piss me off. I would have walked out but already had made up my mind that I wanted this car despite Rich's best effort. I ended up walking out that night because they couldn't meet my "Numbers" The amazing thing is, I wasn't surprised at all by their voicemail the next day saying they could meet my numbers. All in all an unpleasant buying experience, probalbly part my fault for not standing my ground and getting the right salesman(should I have to) or just walking away. Vic and Julio, Thanks for Trying. Rich, never mind. The only reason I will go back is because Chuck Brown in Service has provided the best customer service I have ever received. He has helped out with my previous vehicles that I purchased there and my kids car also. Buying a car should not be this diffficult.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes