Jim Marsh Kia

I wish it were possible to give 0 stars, because that's all Jim Marsh Kia deserves. The staff seemed nice enough at first, and quickly began saying pretty much whatever they could(mainly lies and false guarantees- we came to find out later) in order to pressure us into purchasing a new vehicle. After we signed the deal and drove off the lot, the disgusting customer service began to show its face. We called to sort out our registration, which was improperly filed by the dealership, and were met with an extremely rude manager who brought my wife to tears. Every interaction we have had with the people at this dealership since purchasing our vehicle has been extremely unpleasant. I wish we had never bought our car from them. Avoid this dealership at all costs. They will say anything to get you into the car they want to sell most, regardless of your needs or situation, and then they'll treat you like garbage as soon as they get your signature on the dotted line. Don't make the same mistake I did; Take your business somewhere else that actually values their customers.