Jim Marsh Kia
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Dealership Sales Review
sales Rating
Worst customer service in history of all dealerships
Written by 08/22/2014
onHad the misfortune of buying a car from [non-permissible content removed]. Took 7 days to get the car certified. Got the run around from the everyone from the sales associate to the GM. The actually called my son and I liars. Funny too, considering we had it all on tape. Kept saying the car would be ready and when they FINALLY called to say it was ready they drove up in the wrong car, and then took another hour to find the right one. I wouldn't recommend them to my worst enemy. The GM had the nerve to tell me that they sell 150 cars a month so why should they worry about customer service. SOOOOOO BAD. I would give them a negative rating but won't let me.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No