Jim Marsh Chrysler Jeep

First off when I ask for a sticker price off the window, that is what I’m expecting to see when I get on the lot, not an additional $8,000 surprise, which $5,000 of that is a low inventory fee!! I’m sorry my budget is not based on your low inventory, that’s your problem not mine! Second, after speaking with sales they come out with several different prices (gotta play the game) however, none of them was for a lease like I asked. When they did finally give me what I asked for the price comparison from what I figured out on line and what they did was almost $300 more!! (Thank goodness for screenshots). I was about to walk and dialed another dealership in front of them. After almost 15 mins the finance manger comes out and gives me the price I figured out on line. I finish the paperwork, wait for my vehicle and as they’re about to put the plate on, they realize the vin doesn’t match the plate - they detailed the wrong car (there was a twin on lot) SERIOUSLY??? I ended up taking the other vehicle home, to come back the following day to switch vehicles that had the correct paperwork. Talk about a cluster mess and another trip across town… The salesman blamed the finance guy, basically everyone was pointing fingers at someone else. I finally have my vehicle and I’m happy… Just know and watch the final price about a low inventory fee that’s attached!