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Findlay Honda in Centennial Hills


7494 W Azure Dr, Las Vegas, NV 89130 (map)
Today 8:00 AM - 9:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Rude Sales Manager!
Written by lildoom on 10/24/2011
updated 06/03/2025

I went back and forth getting quotes from Tom McMillin who was great and dealt with us professionally by email. When it came time to buy our vehicle we met with Sales Manager Bob Gove since tom was not available. I received a lower quote from Desert Honda and was asked by tom to bring my quote in to bob to show him during our appointment. I showed bob the quote and he practically kicked me and my wife out of his office saying that I should go to Desert and buy my vehicle. If they couldnt match the price they should have mentioned it before I wasted my time and breath with this rude person. I drove 45 minutes across town to be treated this way! I explained my frustration to bob and he said that I was being rude. I do not appreciate being talked down to, especially when I am looking to give you lots of my hard earned money. I am a professional with a career and the fact that he saw fit to talk down to and belittle us is unacceptable! I will not deal with these people again!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

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findlay_honda on 01/19/2012
Dealer Response
Lildoom, We sincerely regret that you had a negative experience with one of our staff members. Rude behavior is unacceptable. The employee you mentioned is no longer in the position he was in. We apologize for the fact that your time was wasted. This incident is not representative of the positive experience that thousands of customers have had with us. As you said you had a great and proffessional experience with another member of our staff. Again we apologize for this issolated incident and wish you all the best.
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