David Wilson's Toyota of Las Vegas
Dealership Sales Review
I have to comment about the way we were treated yesterday at your dealership. We had a very nice treatment by a young latina lady that help us a lot. She help us in a very politely manner that made us feel welcome and for that I have to tip my hat to her. Unfortunately we didn't BUY A CAR from your dealership because of a [non-permissible content removed] finance guy, I cannot name him because he didn't even bother presenting himself by name at all. He treated us very rudely, expressing that we were holding them down and he's making us a FAVOR by offering us a deal, which by the way we had happily accepted by then. But, that unapologetic behavior and smug from YOUR representative didn't make us feel welcome, on the contrary. I just have to mention that it is SAD that just one person makes you all look bad against the Spanish speaking community were we belong. I hope that this is not the way your company does business regularly, because I don't see how you will manage to sell with that type of treatment. I was lucky that the deal was off before signing anything. Who knows how worse we could have been discriminated by your people. I hope that this comments help your company in any shape or form to improve your business.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No