Centennial Toyota

I have purchased 4 new vehicles from Centennial Toyota but have bought my last one. I traded in my 2013 Corolla for a 2014 Camry. My sales Mgr, Manny Floyd, put that I was putting $500 down and was asked about this in Finance, Elton, but told him I was not putting anything down. I had purchased a service agreement on my Corolla $1760.00 and called to cancel and get a refund. I was told that I would get the full refund since I only had my car for 18 months. He then said that Centennial had already called and cancelled the agreement and had already received the check $1760.00. I then went in to speak with my Mgr, Manny, and he went to speak with Elton in Finance and came out and said that Elton confirmed that I was not aware of them taking part of my refund. I had called and left messages for the GM but he never returned my call. I then spoke with Corp HQ and they would have someone contact me. Todd, the Customer Service Mgr called and said that he spoke with all involved and now they say that I was well aware of this payment coming out of refund. I am still waiting for my refund of $1260 even though they have had their money since 10/31/14. I will continue to use the Service Dept as Richard is the greatest and always takes care of my car and me. BEWARE THEY WILL STEAL YOUR MONEY ANYWAY POSSIBLE. I don't believe that I would receive anything if I had not called to cancel my contract myself.