Skip to main content

CardinaleWay Mazda Las Vegas


6950 West Sahara Ave, Las Vegas, NV 89117 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (0) No (1)
Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
DO NOT STEP INSIDE
Written by COSTUMER on 10/01/2022

I went into this dealership to inquire about a used vehicle, and was pressured into making a purchase. Sales Rep Vinny showed me a full breakdown of the costs for the vehicle and I noticed they had many “aftermarket” items added to the vehicle that I did not want or need, but was told it was “non-negotiable.” Vinny kept showing me ridiculously high APRs and payments I wasn’t comfortable with after clearly showing him I had a credit scored way above 750. Every time I tried to walk away he would stop me from leaving by bringing people from other departments to come and "negotiate" with me. At the end, I had 4 people surrounding me BY THE DOOR asking me “what they could do so I take the vehicle”. I told them I would get some dinner and think about it, but they kept offering to buy me dinner, or get the paperwork started before I left. One of them even held my debit card in his person until he was done with his sales speech. Something went "wrong" with obtaining my score so they took advantage of me needing a vehicle and tried to lock me in at 11%APR because they couldn't obtain my actual score. They even tried to make me sign papers stating the sale was FINAL after telling me I could come back and renegotiate after my score unlocks and even return the vehicle if I wasn't happy with the negotiation. When I caught on they kept having secret conversations with the manager and after some back and forth they finally let me leave with the vehicle. The next day, I talked to the GM Stephen, who also manages CardinaleWay Acura, and just ended up raising his voice at me after expressing my concerns and was absolutely NO help. Luckily, I was able to go to a credit union and they helped me lock in a much better rate. These people are completely unprofessional and the sale tactics they use are borderline harassment. They will do anything for you to sing. Avoid this place and CardinaleWay Acura.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.