Ford Country
Dealership Sales Review
Purchased a 2016 Ford Explorer. I love the vehicle but was upset that all the special deals did not apply to the most expensive versions (I got the Sport) I would have purchased instead of leased if the zero down could be applied to the sport. I'm having buyer's remorse knowing I could have leased a luxury brand for less money. My Lexus lease was $200/month less for a car similarly priced! On a positive note my salesman Ray was great and this is the second ford I purchased from him. I love the product but they need to offer more competitive lease deals and the same financing deals on ALL trim levels! The same thing happened when I bought my fusion, all good deals except for the hybrid I got which was more expensive. We pay more for the expensive model so why can't we get the same deal? It shouldn't matter what is more popular. It feels like you're getting punished for buying the most expensive ford and I think it drives most buyers to opt for a luxury brand if they're going to spend top dollar and get worse incentives. This is not a dealership or salesperson problem,they were great! This is a FORD corporate problem. Everyone that I show my new Explorer to loves it but when I tell them the lease payment they laugh and say I could have leased a luxury brand for that or less which is true!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes