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AutoNation USA Henderson


380 N Gibson Rd, Henderson, NV 89014 (map)
Today 9:00 AM - 8:00 PM
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Yes (14) No (2)
Service Rating
Recommend:
Yes (1) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
Horrible service altogether
Written by AJS on 03/05/2022

I bought a dodge ram 1500 truck this February. It had some problems with a light that said "service airbag system," and the trailer connector was not working. I brought it in and the service center said it was after the 5 day period of returning the vehicle, although they told me they would "look at the problem but not fix it." A company that prides themself in "outstanding" service should live up to their word and promise. As it turns out, my mechanic was astonished that they would not take care of these problems, especially the "service airbag system" light, since that was a major safety issue. Shame on Auto-Nation!!! They have lost all of my confidence and I have already told 5 of my friends that were thinking about dealing with them to not have anything to do with them whatsoever. DO NOT BUY ANY VEHICLE FROM AUTO-NATION.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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Rose Schmidt on 03/08/2022
Dealer Response
Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (725) 400-4001 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
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