AutoNation USA Henderson
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Don’t Use AutoNation!
Written byon 03/02/2019
I had a Mercedes AMG “on reserve” at the Henderson, NV location (through their official reserve mechanism for 48hrs). Got plane tic to go get the car. Told dealer I was buying the car and had follow up questions. Dealer called me late that night and said they’d sold the car to a local. I don’t need to say anymore. There is no justification for that. It’s either incompetence or dishonestly. I don’t have time for either.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
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autonation on 03/06/2019
Dealer Response
We regret to hear that your experience with us was not a more positive one. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (855) 534-1370. We hope to hear from you.
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