Enterprise Car Sales Omaha
Dealership Sales Review
This review deals with the Omaha NE. office. I had originally found a pick-up truck on their website that was in Peoria AZ. It was listed as a 4X4 with a V-6 engine. It had everything I wanted. I made arrangements with the Omaha office to have the truck brought to Omaha where they would inspect it and then deliver it to me. To my surprise and disappointment, the Omaha office called and informed me that my "dream" truck was a 2 wheel drive with a V-8! The VIN matched up but Peoria had inserted the wrong information! I was very disappointed and told the salesmen in Omaha, Matt and Josh, that I would be taking my business elsewhere. They asked if they could have a day in order to find me a vehicle I would like. Realizing that the mistake was not of their doing, I agreed. They had to have put in a lot of hours and effort to change my mind about buying from them. And they succeeded! Dealing with the Omaha office was great. They kept me informed every step of the way. There were no surprises. They even bought my trade in. The price was fair and there wasn't any pressure to buy from them. This is the way buying a car should be. I won't go to a dealership anymore.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes