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Village Pointe Toyota


18201 Cuming St, Omaha, NE 68022 (map)
Today 9:30 AM - 6:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Aweful Customer Service
Written by kilgorem on 10/02/2012
updated 09/27/2025

Bob E. is was the rudest sales person I have ever met. I received the worst customer service that i have ever received anywhere. He basically told me to leave within a minute of talking to him. I had several conversations with the sales manager prior to waiting my time and gas on a trip to Old Mill. I explained over the phone that I am deploying to Afghanistan and did not want to continue to pay insurance and storage fees on my Tacoma. The sales manager (Chance) referred me to BOB E. When I arrived Bob acted like he was above anyone in the office and treated everyone around him poor. He rolled his eyes when I told him everything that was going on and he then refused to look at my truck. He did not even see my vehicle and refused to look at it. After my poor experience with Old Mill Toyota I will be sure to purchase my next Toyota at Performance Toyota

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

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