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Mercedes-Benz of Omaha


14335 Hillsdale Ave, Omaha, NE 68137 (map)
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Yes (2) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
Another not reported accident
Written by Nottheonlyone on 01/06/2018

I purchased a CPO C300 6 months ago because I enjoy the peace of mind that CPO vehicles have. I went to trade-in/upgrade to find out it was in a major accident with frame damage (welds are visibly done by hand in the entire rear/drivers side door jam). This was not disclosed to me, nor did I see it on the CarFax at the time. It is not uncommon for CarFax to have delays, especially with accidents that happen a few prior to purchase. I'm not in the market of buying damaged vehicles. How this C300 managed to get CPO status is beyond me. Their solution? Let's offer a trade in $1k less than NADA value instead of buying it back. They offered to help to get into the vehicle was after (at an auction) and refused the price I said I was willing to pay...clearly the only thing anyone cares about over here is profit margins. Thank you for the unsellable, damaged goods.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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isellcars76 on 01/11/2018
Dealer Response
I am terribly sorry for the experience you had with your certified pre-owned C300. I would like to discuss this further with you. At your earliest convenience, please call me at (402) 384-9999. I look forward to your call! - John Langland, General Manager
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