Beardmore Subaru

Going into this I knew there would be a handful of hoops to jump through. I went in knowing exactly what I wanted. Worked with my sales associate and went on a test drive. When we got back and started the "negotiation" phase, that's when the headache started. First of all, it is pretty dumb that it needs to be a "negotiation" but I knew this would be the case from the start. I tell the sales associate what features/addons I wanted. He goes to talk to the sales manager. Waste my time please, lets go back and forth. I told them what I wanted and the price I wanted it for. They didn't push back because they were getting the good end of this deal. I told them I did NOT want to take the car home until the add-on parts were in and installed but of course they insisted I needed to take it home that day even though I was still paying for it that day. I was told the additional parts should be in that week and service would call me to schedule the installation and everything. Well, it took 2 weeks and 3 phone calls (from me, not Beardmore) to finally sort everything out and schedule it. Why the sales people couldn't just listen to me from the start and let me leave my car at the dealership until it was ready, is beyond me. Good customer service associates would have done that for me, not here. Then I get my car registered and go to put on the plates, guess what? There is no front plate bracket that comes with the car. Are you serious? Now I need to go buy another part for my car. Maybe I could call them to see if I could get one free, but to be honest, I don't want to deal with them anymore. Unless I absolutely have to, I will just take my car to Baxter to have service done on it.