Beardmore Subaru
Dealership Sales Review
- While I suspect Beardmore of questionable sales policies (The strong smell of Salesman/Customer for Life BS???), the treatment and service I got from Beardmore was good enough on my first car to warrant a second trip and a second purchase. Not only was my treatment deserving, but I wasn't pressured excessively into steering the dealerships way on deal-making aspects. Doug Otteman did a great job of being courteous, attentive and doing whatever he could to keep my wife & I happy and informed. Doug and I came to a mutual agreement on a new car, trade-in value, and overall "out the door" price. So, I bought a 2011 loaded, Subaru Outback 2.5i Limited. - Delivery happened fast and the car was delivered in a way that left nothing in terms of questions/concerns about the car's operation, ownership or condition. Truly, it was a very pleasant overall buying experience. - There were only tiny little things that kept me from giving Beardmore a 5 star rating. -->#1 My belief they practice a "Salesman/Customer for Life" set-up. (I originally bought a car from one salesman, and now, regardless of which salesman I buy from in the future, that first salesman either gets a cut or "dibs" on selling me anything in the future) -->#2 I got a tiny bit of attitude from the sales manager when asked me if I was using the #'s one dealership gave me to haggle down the other to give me a better price. Of course I was! Who wouldn't? But the fact he called me out was not cool. If he would've given me one additional negative nonverbal indicator, I would've walked out. But he didn't and things progressed nicely from there until the end. Other than those two things, I could not be happier with my Beardmore experience
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes