Lithia Chevrolet GMC of Helena
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Lithia's used car warranty is WORTHLESS
Written byon 06/15/2023
Lithia's used car 60 day/3000 mile warranty is worthless. They refused to honor my 100% parts and labor warranty and charged me for the repair to my truck, which didn't fix the issue. Don't ever trust a Lithia dealership to honor their warranty. Go buy a car from someone else.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
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Mike on 07/03/2023
I like how Lithia pretended to reach out to me to "make this up to me" when in actuality they had zero intention of doing anything.
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ReportMike on 06/26/2023
I called and left a message for you last week but still haven't heard back from you. Today I tried to use my lifetime oil change and couldn't due to some paperwork SNAFU.
So not only does Helena Lithia Chevrolet not honor their warranty, they can't or won't honor their lifetime oil change, and of course their customer service is lousy.
I wish I could downgrade my rating to ZERO stars.
ReportNia Sterling on 06/18/2023
Dealer Response
Mike, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (406) 442-9001 so we can work towards a resolution.
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