Lithia Chevrolet GMC of Helena

We just spent about 3 hours in your store trying to make a deal on a replacement vehicle. After being given the runaround regarding our budget by Mike, the floor manager stepped in and actually showed us what we were looking for and we liked it. He presented us with a reasonable offer but the extended warranty was way out of line. After constant delays in trying to make a deal we demanded to speak to the "finance guy" to explain the $4200 extended warranty and he couldn't tell us what it covered or for how long. He walked away and said he couldn't answer our questions so we left. He then chased us down the walkway and told us were unreasonable and to never step foot on Lithia property again. Well no problem with that! We will be sure to let all our friends know they are also not welcome on Lithia property, considering they also don't like being lied to. We both work in customer service and would never think to chase someone down in a parking lot and tell them they are not welcome. You need a serious adjustment to your customer service culture.