Ressler Chevrolet
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Dealership Service Review
service Rating
Disappointing, NEGATIVE 5 STARS
Written byon 12/08/2018
Never have I got an oil change that they didn't top off the washer fluid, EVERY other place in the world tops off your washer fluid!! This was the 4th and final time I will ever spend a dime here, after spending a few hundred thousand dollars over the past 6-7 years this is how service treats their customers. I gave them every opportunity to rectify the 3 previous horrible service stops with this one, the left my vehicle smelling like they dumped a gallon of gasoline in it, windshield washers fluid was still empty, the temperature was 2° and they left the window fully open (probably due to gasoline smell) NEVER NEVER NEVER AGAIN!!!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable
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dealerreply on 12/26/2018
Dealer Response
I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Ressler Chevrolet. We always strive to improve and give our customers top-notch service. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon.
Sincerely,
Ressler Chevrolet Team
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