Rimrock Subaru
Dealership Service Review
I had been having starting issues since just after Christmas. I finally brought it in and they found a bad battery??? Having been a mechanic most of my life I had a hunch there was more to the problem then just the battery. I asked the service dept. if they did a draw test on the system, I was told NO because Subaru warranty did not cover that?? Being that this was a brand new purchase in July 2020, and it only had 2100 miles on it I asked why Subaru didn't cover it???? It's new damn it. We came to an agreement and they did find a asymmetrical drive sensor out of adjustment which was drawing the battery done. Again I have to say my dealer did fine work, but this being my 5th Subaru, 4th new one I was very disappointed with Subaru's warranty on a new car with only 2100 miles on it. You asked!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes