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Dealership Service Review
service Rating
Piss poor mechanics
Written by 11/17/2018
onBrought truck in for an oil change and tire rotation. Asked the to check left front tire as it was constantly going low. It took one and a half hours and the said they could not find any thing wrong with the tire. Got the same indication warning for LF tire low only that tire was now on the RR, Sensors not update w/ rotation? Then the ABS light came on. Pulled the LF wheel off, the Speed sensor harness had been cut clean, both wires and jacket, in half about a 1/4" from the upper mounting connection. beveled cut like from a pair of wire cutters. Now they want $367.80 for a whole hub assembly. Tire not fixed, sensors mixed up and now ABS harness cut. Not happy at all.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No