Suntrup Buick GMC
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Dealership Service Review
service Rating
Great Customer Service
Written byon 02/28/2019
First off, I wanted to give a shout out to Casey Richards. Her customer service is top notch! She is one of the most pleasant people to work with in the service industry. Recently brought in my 2018 Acadia for a park-to-shift issue. The issue was covered under warranty and Suntrup GMC was quick to order the part and get me in within the week. With their prompt service, they were able to get the issue corrected within a couple of hours after dropping the vehicle off.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes