Napleton's Mid Rivers Kia

I don't know if the employees at Napleton Mid Rivers Kia of St. Peters are lazy, incompetent or unethical, but what I do know is that this has been hands-down the worst experience I have ever had purchasing a car. On January 4th I contacted the dealership requesting information about the vehicle before I drove 3 hours to come see it in person. I had questions about the warranties since it was considered a certified used car despite it only having 10 miles on it. I was given false information about the warranties (still have what he said in writing). Ended up feeling pressured into purchasing two additional warranties that I had to actually turn in to the companies to get activated because the dealership (even after 6 weeks) still had not submitted the paperwork to the warranty companies. Salesman was more concerned with going out to celebrate his 21st birthday than selling a car- very unprofessional. Almost 3 weeks later I still didn't have any paperwork I needed to pay the sales tax or any statement, but that's because they ended up having to go with another finance company to get the rate I signed for the first night (without telling me) so when I drove back up the 21st to get my remote start installed I had to resign my paperwork. Also, the finance manager sent me a screenshot of my contract (along with almost 20 other names) waiting in queue for the bank to pick up our loans- some sort of account #, first & last names, bank info, etc. Hello confidentiality!? That same day I was supposed to get my remote start installed they loaned me a car so I didn't have to wait at the dealership but didn't message me until 4 hours later (a conversation I had to initiate) to let me know it wasn't getting done today & blamed it on the other company, stating they had had people not show up to work. I drove 3 hours to get this done, come to find out their whole explanation was a lie. When I called the company who was supposed to do the installation, they informed me that they did in fact have me scheduled & were ready to go at 11:00 like originally planned but Napleton never showed up with my car, then called 3.5 hours later asking why they hadn't come to pick up the car. Needless to say I was not happy that I had to be without my car for 2 days, then the salesman returned the car to me on empty (light on) & blamed it on the dealership, that they wouldn't allow him to fill it up. I had almost 3/4 tank of gas so there was no way it should have been on empty even if his story was actually true. It was still filthy & had a scratch on the front bumper that I had not seen before & with 400 more miles on it. It gets better though! After countless unreturned calls & text it was two days before my sales tax was due & I still didn't have the title & IDOD inspection needed. After a long, not to mention condescending conversation with their manager I finally got my title overnighted. I was starting to wonder if they even had a title for this to-good-to-be-true car from CA. According to other reviews I've read, the GM has taken that same tone and has also quoted his "I run a million dollar business" line to others as well. I then had to take a day off work to drive back up to the dealership, another 3 hours, because they never printed off the IDOD inspection. Actually, had to get it done again only to find out it had been done the first night. The sales manager told me prior to my drive back up there that the IDOD had to be done at the dealership where you purchased the car. According to the license bureau this was not true. The sales manager even "checked" to see if it had been done & came up with nothing, but what do I find out when I drive up there again? Wrong again- it was done the first night, no one bothered to print it off. All of this stress could have easily been avoided if Napleton Mid Rivers Kia of St. Peter's understood the meaning of professionalism, honesty, and communication. Actually, based off everything I've heard, I'm a little surprised there's not a class action suit against them.