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Lou Fusz Subaru


3480 State Hwy K, O'Fallon, MO 63368 (map)
Today 9:00 AM - 6:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
BAD EXPERIENCE
Written by the_worst on 10/17/2016

Worst Car Buying Experience. Bought a 2013 Certified Preowned Imprezza. They sent me out the door with a headlight out and a promise that I'd be sent my second key. One month later, another headlight and electronic door locks going out and still no key. I was told to contact the Pre Owned Manager (which I believe is just a canned response for bad reviews) I've left 2 Voicemails and 2 weeks still no call; no resolutions; no CUSTOMER SERVICE!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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