Dave Sinclair Ford
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Dealership Service Review
service Rating
As Promised
Written by 04/24/2021
onI brought my car in for its bi-annual state inspection and emissions testing and as expected it needed more than the "in & out" I was hoping on. Matt, who has become my personal service guy, took care of me from seeing that I got a shuttle not only home, but back in time to get to work that evening. We both had expected the car to be done sooner than it had turned out and when Matt realized we were dealing with a "clock" running out of time, he stay on well past his shift to make sure all T's were crossed and i's dotted. Thank you so much Matt for always going above and beyond and making sure everything goes AS PROMISED!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sue Tilly on 04/27/2021
Dealer Response
Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Dave Sinclair Ford, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Please let us know if there is ever anything else we can do for you! Safe travels!
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