Dave Mungenast St. Louis Honda
Dealership Sales Review
I purchased my new Accord from St. Louis Honda working with new car salesman Gary Jones. Gary spent approximately 3 hours with us and is very, very knowledgeable and pleasant to work with. He was extremely attentive and made sure we had a cold drink at all times. He spent the entire time with us even though at certain points we suggested that he attend to other folks in the showroom while we were waiting to sit down with the finance manager and for our new car to be detailed. One thing that especially stands out is when I went through the phone survey. At the end of the survey the young lady asked how I liked the car so far. I mentioned fine except I have an issue with the brakes. The steering wheel noticeably shimmey's back and forth when I brake between 50-40 mph, but told her I would wait until the car had 500 miles on it to take it in for service. To my surprise, I received a phone call the next day from Gary. Gary advised me not to wait and he even set up the appointment for me with the service dept. I took the car in a couple of days later and was in and out within an hour and a half with the problem taken care of. Now that's Pro-Active !!!! on Gary's part...which I will certainly remember the next time I purchase a new Honda.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes