Don Vance Chrysler Dodge Jeep Ram

On 03/07 2018 I was suddenly required to buy a new car. My faithful 11 year old car finally died. In the past, I had bought two other cars from Cathy Jones and was happy with her help and so I naturally went back to her for my 3rd Ford. I was once again, delighted with her help. Since I was stranded and needed a ride to the dealership, she offered to work on transportation, but I was able to make arrangements for a ride. Over the phone, while I was waiting for my ride, she coached me how to use the Don Vance Auto Group website. With her help, I used the website to get pre-approved and pick out the car i wanted. When I got to the dealership, Cathy had my new 2018 Ford Fiesta SE, gassed up, washed and waiting for me at the door. I was so happy !! She had everything ready ! The actual paperwork process with Eric was a breeze. Don Vance has it streamlined so the actual nuts and bolts of the loan goes quickly and efficiently and Eric made sure to explain everything to me and answered all my questions. Unexpectedly having to buy a new car is stressful, but Cathy, Eric and Don Vance Auto Group turned that into an awesome experience so I could enjoy my beautiful new car. I am grateful and I love my new car : )