Skip to main content

Poage Auto Center


4270 Paris Gravel Rd, Hannibal, MO 63401 (map)
Today 8:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (1) No (0)
Service Rating
Recommend:
Yes (0) No (1)
Back to Service Reviews

Dealership Service Review

1 out of 5 starsservice Rating
Poage chevy service rated a 1. Awful service
Written by SherryP on 05/07/2025

Made an appointment for an oil change and tire rotation and to check the AC 7 Days Later I get my truck back all they have done is an oil change they are not able to do a tire rotation according to the owner's son Colin he said they mess it up so we did not do it the air conditioning may have been able to be fixed if they would have communicated with me and told me what was wrong with it and how much it would cost but they never called back or let you know anything I never even knew my truck was done until I called and I had to call three times to finally get my truck back 7 days is unacceptable then the owner's son Colin tells me never to bring our truck back there again and never wants to see us again we were not the ones at fault they were this poages Chevrolet should be held accountable for disrespecting us. Shut them down!!!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.