Dean Team Subaru

Thing is, six months ago I wrote a stellar review for Dean Team because I thought they offered me a good price, friendly service, and an easy transaction. Now I know differently and although I could write in length about all their mistakes and the lack of service thereafter... I have wasted too many hours already trying to fix Dean Teams long list of errors. Don't get me wrong, mistakes happen to the best of them... but it is HOW they are handled that define the person/business. The Dean Team failed miserably in this area!! First, my title paperwork was done incorrectly (without lien holder listed), a mistake which I caught, not them. Then, Dean Team did not send my tax documents to me on time to pay my Illinois sales tax -- so there was an additional fee for that. Then, my title was done wrong yet again,... this time the title was registered to an entire different vehicle, not the one I purchased. They caught this mistake in early Sept. 2013 but I just received a call from my bank informing me that they never fixed the title. This means my bank still does not have a valid title, my registration through the State of Illinois is not valid, and my auto Insurance is covering a vehicle I don't own. My best advice to you is to buy from a different dealership!