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Dean Team Hyundai


14754 Manchester Rd, Ballwin, MO 63011 (map)
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Dealership Sales Review

1.8 out of 5 starssales Rating
Good Car, Horrible Service
Written by dkatzoff on 05/23/2010

First of all we love our new Hyundai, but hate where we bought it. We purchased it at the Manchester Hyundai Dean Team. Despite the fact it seemed that we were in the middle of a fraternity party, the service was decent until the moment we bought the car. We were lied to & told that the service department was under renovations, so we should come back to be serviced & then it was impossible to get an appointment to come in. Once we came in we were treated extremely rude & told that none of the issues the car had were covered under warranty, despite the fact they were that way the night we bought it, so nothing was covered. Then we were told we would have the car detailed. 2 days later & more fighting when we got the car back it hadn't even been vacuumed! We had to argue for even that. We wrote a letter of complaint & have yet to hear a response from the Sales Department! Definitely spend your money on a more deserving company!!! It's a big purchase, so do it where it's appreciated.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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