Pat Peck Honda in Gulfport
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Dealership Service Review
service Rating
Break job
Written byon 04/10/2024
Beware of hidden charges. Quote was for $219 for front and $219 for back. That’s $438 plus MS sales tax (7%), $31 should have been about $470.Bill was $512. Didn’t get a real clear answer other than shop fees.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Customer Service on 04/10/2024
Dealer Response
Thank you for your feedback. I apologize that your service was anything but satisfactory. After reviewing your situation, we want to make things right. I want to know more and discuss your recent service visit. Please reach out to me so we can make things right.
Shane Beardsly
General Manager
sbeardsly@patpeck.com
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