Pat Peck Honda in Gulfport
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All tires have low pressure day after service
Written byon 03/06/2024
I just received service yesterday and paid $221 to have everything done. I’m on a trip now and my tire pressure gauge just went on. All 4 tires are low-which was part of the service received yesterday. Super inconvenient and for such an easy task, I shouldn’t have to worry about doing this after spending the money.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Customer Service on 04/03/2024
Dealer Response
Thank you for bringing this to my attention. I apologize for this inconvenience you experienced after servicing your vehicle with us. I would like an opportunity to fix this and to earn your business, please contact me at sbeardsly@patpeck.com. I look forward to speaking with you.
Shane Beardsly, General Manager
ReportLaura Villalobos on 04/01/2024
Dealer Response
Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
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