Pat Peck Honda in Gulfport
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Dealership Service Review
service Rating
Great service Department! Ermani is an Asset⭐️⭐️⭐️⭐️⭐️
Written byon 02/24/2024
I was there today due to rattling noise under the front end, I knew what it was- a clip that popped off.. and software update that needs to finish installing.. I was told they don’t do software update there but they’ll figure it out. Ermani came and got me and showed me what it looked like under the front end… I told them the story of what happened…which she could relate. Very happy with the service I received today. My wait was about an 1hr which is about the average… let me tell you, it’s worth the wait….waiting room are stocked with snacks, bottled water, and coffee.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 02/26/2024
Dealer Response
We are glad you had a positive experience at our dealership today! It's great that Ermani took the time to show you the situation under the front end and that they were able to address the issues with the rattling noise and the software update. Safe travels and I hope your vehicle is running smoothly now!
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