New Brighton Ford
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Bad Used Car Sales Rep
Written byon 09/06/2013
updated 08/03/2025
I been working with Ryan at this lot and he is the rudest salesman I have ever meet. He doesn't appear to be eager to get the customer the best deal. He is very argumentative and mean. In fact, he just hung up on me because I said that I rather get a new car for 30K instead of the used one that he wanted me to take. NEVER AGAIN.........looking for another Ford dealership near 55421 with happy salesmen. He also valued a 7K trade in at 1,200 lol! REALLY?? BEWARE HE WILL TRY TO STEAL YOUR TRADE!!!!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
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nbford on 09/13/2013
Dealer Response
Hello LaQulia,
Thank you for your candid review of your experience with our dealership. Our customers and the way we treat them is our number one priority. We also pride ourselves on the
relaxed and stress free buying process but there is no doubt we did not meet our dealership standards nor yours when we worked with you. We have reviewed your feedback with everyone involved and have worked with them to ensure no one will receive an experience like yours again.
Thanks you for giving us an opportunity to serve you from all of us here at New Brighton Ford.
Bill Janssen
General Manager
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