Morrie's Minnetonka Ford
Dealership Sales Review
I was in the market for a Ford for a couple weeks and decided to head up to Morrie's Minnetonka Ford . The sales person as well as the financial person was very nice and helpful. However, I became aware of certain Ford incentives which I qualified for that were not included in my quote, nor where they explained to me. When I spoke with the sales manager and expressed my concern over his quote--that I would like to look into it further, I was personally verbally insulted by the sales manager concerning my worth in his eyes. Given this economy I think I was in shock for a full two minutes after his insult and attitude (with his tone, wording, and body language.) I don't care if their dealership was closing in a half an hour, an attitude like his shouldn't be behind the counter at a gas station. He was also unware of his own inventory on the lot, and proceeded to agrued with my girlfriend over this, then he left in a huff, and then phoned over to say my girlfriend was right. Needless to say I dealt with 3 other dealerships post this awful experience, all of which were very nice, helpful, easy to negotiate with, and lower then the sales manager's quote at Morrie's. I purchased the very same car I was interested in at Morrie's a week later for $1500 less than the offer presented to me at Morrie's with insult and a fit
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No