Morrie's Minnetonka Ford
Dealership Sales Review
I just bought a vehicle today at Morries, and was very satisfied with my experience. When I put out through price quotes via the Edmunds website, the internet sales person at Morries was one of the first to respond. She was good about answering my follow-up e-mails, and shopped around on my behalf when they didn't have the exact model I wanted in stock. When I got the phone calling stage, she responded promptly. The price quoted by Morries was lower than those of other dealerships in the area, and no one else offers the lifetime drivetrain warranty that Morries does. At the dealership, I continued to receive respectful treatment. (At least the internet) sales staff is not paid on commission, so no awkward pressure. After my test drive, I was handed off to the on-site coordinator, who explained all the dealer-installed options I could get, while the finance person crunched numbers. When I sat down to review the numbers, everything was easily understandable, and he was willing to answer all my questions (even the same questions several times). I'm 36, and this is the second car I've purchased. I did my homework before going in, but I was still nervous, and asked a lot of questions at all stages of the buying process. After all was said and done, I feel that I got a good deal that I actually understand.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes